Effective: October 20, 2015
What Personal Information About You or Your Child/Student Does TGOE Gather?
The information we gather from account holders and gift givers helps us personalize and continually improve your TGOE experience. Here are the types of information we gather.
Information Account Holders Give Us: We receive and store information when you create an account. When you create an account, we gather your name, address, e-mail address, and phone number, as well as a username and password you create. We also allow you to register an unlimited number of children/students, and we collect each child/student's name, birthday and college fund information. A child/student's college fund information includes the child's name, the fund's name, an address, account number, web address and phone number. TGOE stores the college fund information but does not make it available to the public. A separate history is also kept for each registered child/student, but is accessible only to the account holder. For examples of additional information we collect, please see "Examples of Information Collected: Information You Give Us" below.
PLEASE NOTE: Any person that is providing and posting information regarding their child/student represents and warrants that he or she is the parent or legal guardian of that child and has the full legal right and power to provide and post such information.
Information Gift Givers Give Us: Information Gift Givers Give Us: We receive and store information when you give a gift to a child who is registered with TGOE. In particular, we gather your name and e-mail address. TGOE does not see or have access to credit card information you use in making a gift. Credit card information is processed through Braintree Payments, a division of PayPal. For information about Braintree's security, visit https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
We Collect Information Automatically
How We Use Your Information
* To provide our Service to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill requests to make gifts, and for other customer service purposes.
* To tailor the content and information that we send or display to you, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or our Services.
* For marketing and promotional purposes. For example, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you to assist us in advertising our Services on third party websites.
* To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.
Does TGOE Share the Information It Receives?
Third-Party Service Providers: We employ other companies to process credit card information and provide banking services. These include Braintree Payments and their banking partner. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy subsidiaries or business units. In such transactions, your information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy notice (unless, of course, you consent otherwise). Also, in the unlikely event that TGOE, or substantially all of its assets are acquired, your information will of course be one of the transferred assets.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure Is Information About Me or My Child/Student?
We work to protect the security of your personal and financial information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We currently use high-grade 256-bit SSL encryption, and our SSL Certificate is provided by Comodo, the industry leader for secure online transactions. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.
Third-party service providers used by TGOE also encrypt their online transactions. For more information about Braintree Payments, a division of PayPal, visit: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
Additionally, a personal login and password is required to access your account information.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate third parties during gift processing, but DO NOT retain the credit card number on our server.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when finished using a shared computer. To sign out when using TGOE, click the "Sign Out" link at the top of any TGOE screen. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.
What About Third-Party Advertisers and Links to Other Websites?
Our site includes links to other websites. These links and websites are not a part of the gifting process, and TGOE does not share information with them. Any access to and use of such linked websites is not governed by this policy, but instead is governed by the privacy policies of those third-party websites. TGOE is not responsible for the information practices of such third-party websites.
What Information Can I Access About Myself or The Child/Student I Register?
TGOE gives you the option of making a child/student's profile public or private. The default profile is public. If the profile is public, the child/student's profile will be searchable. The only information disclosed on the profile, however, is the name of the child and information provided by the parent. There is an option for a picture of the child/student and a written description. TGOE does not share the child's birthday, address, hometown, or education savings account information. Click on this link to view a sample public profile. If a child/student's profile is private, the child will not show up in a search. The profile will still be active on the website, but the only way it can be viewed is if the parent shares a link directly to the child's profile.
TGOE does not share or disclose any information about the account holder except as noted in the sections entitled "Does TGOE Share the Information It Receives?" The account holder's name will show up in a search, if the profile is public. The account holder's name will be attached or linked to a child/student's profile.
What Information Can Others Access About Myself or The Child/Student I Register?
TGOE gives you the option of making a child/student’s profile public or private. The default profile is public. If the profile is public, the child/student’s profile will be searchable. The only information disclosed on the profile, however, is the name of the child and information provided by the parent. There is an option for a picture of the child/student and a written description. TGOE does not share the child’s birthday, address, hometown, or college fund information. Click on this link to view a sample public profile. If a child/student’s profile is private, the child will not show up in a search. The profile will still be active on the website, but the only way it can be viewed is if the parent shares a link directly to the child’s profile.
TGOE does not share or disclose any information about the account holder. The account holder’s name will show up in a search, if the profile is public. The account holder’s name will be attached or linked to a child/student’s profile.
What Information Can I Access About A Gift I Have Given?
If you have created an account with TGOE, you can view the gifts given, per each student/child, with the following details: the date the gift was given, the student/child’s name, gift amount, and whether or not the gift amount is settling and/or settled.
What Information Can Others Access About A Gift I Have Given?
Account holders of the student/child’s profile for which a gift has been given have access to the following information: the date thegift was given, the gift giver’s name, the gift amount, and whether or not the gift amount is settling and/or settled.
What Choices Do I Have?
As discussed above, you can always choose not to provide information, even though it might be needed to register a child/student, make a gift or to take advantage of such TGOE features as tracking gift giving history and adding, modifying, or removing child/student profiles.
Are Children Allowed to Use TGOE’s Website or Services?
While TGOE provides a service related to a child’s educational funds, TGOE does not market to, or provide services for, children. Rather, TGOE is a business that markets to, and provides services for, adults who are planning for their children’s future education. If you are under 18, you may use TGOE’s website only with the involvement of a parent or guardian. However, our Site and Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our system.
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies); you also may opt-out of targeted advertising by following the instructions in the Third Party Ad Network section.
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. There are two types of cookies: session and persistent cookies.
· Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the Site. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Site.
· Persistent Cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We may use persistent cookies to track aggregate and statistical information about user activity.
Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features may not function.
Terms & Conditions of Use, Notices, and Revisions
Related Practices and Information
Terms & Conditions of Use. For TGOE’s Terms & Conditions of use, please click here.
Changes to this Policy
Examples of Information Collected: Information You Give Us
You provide most such information when you register, search, give, or communicate with customer service. For example, you provide information when you register a child/student; search for a child; place a gift order for a child/student; provide information to set up your account; or communicate with us by phone, e-mail, or otherwise. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; your child/student’s name; credit card information; e-mail addresses of your friends and other people; content of e-mails to us; personal description and child/student’s photograph; and financial information.
Examples of Information Collected: Automatic Information
Examples of Information Collected: Information You Can Access
Examples of information you can access easily at TGOE include up-to-date information regarding recent gifts; personally identifiable information (including name, e-mail, password, password, and address); child/student accounts; and your account information.